7e775 Privacy Policy

1 Introduction

7e775 ("we", "us", or "platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy and are fully committed to protecting your personal information.

This privacy policy ("policy") describes how 7e775 collects your personal information, how it is used, who it may be shared with, and how you can maintain control over your own information. By using our website, you are considered to have accepted the terms of this policy.

2 Information We Collect

7e775 may collect the following types of information to provide its services:

2.1 Registration and Identity Information

• Full name and date of birth
• Email address
• Residential address
• National ID or passport number (for age verification)
• Your chosen username and password (stored in encrypted form)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking account details
• Bank account details (where applicable)
• Deposit and withdrawal history

2.3 Technical and Usage Information

• IP address and device identifiers
• Browser type and version
• Time spent on the website and pages visited
• Gaming activity and transaction history
• Information collected through cookies and similar tracking technologies

3 How We Collect Information

We collect your information in the following ways:

3.1 Information You Provide Directly

You provide information directly when you register with 7e775, update your account, contact our support team, or fill in any form.

3.2 Automatically Collected Information

Some information is collected automatically when you use our platform. This includes log files, cookies, web beacons, and similar technologies. This information helps us improve our service quality and enhance the user experience.

3.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may receive limited information from approved third parties. Applicable laws are always observed in such cases.

4 Purpose of Using Your Information

7e775 uses your information for the following legitimate purposes:

• Account management: Completing the registration process, verifying accounts, and keeping logins secure.
• Service delivery: Effectively providing gaming services, bonuses, promotions, and other benefits.
• Financial transactions: Processing deposits, withdrawals, and other financial activities.
• Age verification: Ensuring that all users are at least 21 years of age.
• Support: Ensuring customer support via 24/7 live chat and email.
• Security and fraud prevention: Taking measures to prevent unauthorized access, fraud, and money laundering.
• Responsible gaming: Identifying problematic behavior and providing support to users.
• Legal compliance: Complying with applicable laws and regulations.
• Communication: Sending important updates, promotional offers, and service-related notifications.

5 Sharing and Disclosure of Information

7e775 does not sell or rent your personal information. Information may be shared in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers who perform specific tasks on our behalf — such as payment processing, identity verification, and maintaining technical infrastructure. These partners are given access only to the information necessary to deliver the service and operate under strict confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose information under a court order, a lawful request from law enforcement authorities, or applicable law.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may form part of the transferred assets. In such cases, we will notify users in advance.

6 Cookie Policy

The 7e775 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help the website remember your preferences and activity.

6.1 Cookies We Use

• Essential cookies: Required for the core functionality of the site, such as maintaining your login session.
• Performance cookies: Collect information about site usage to help improve our service.
• Functionality cookies: Remember your preferences and settings.
• Marketing cookies: Help display relevant advertisements and offers.

6.2 Cookie Controls

You can disable cookies by changing your browser settings. However, disabling certain cookies may limit some features of the website.

7 Data Protection and Security

7e775 has put industry-standard technical and organizational measures in place to protect your information:

• SSL encryption: All data transmissions are secured with SSL/TLS encryption, preventing third parties from intercepting your information.
• Password hashing: Your password is never stored in plain text; strong cryptographic hashing methods are used.
• Access controls: Only authorized personnel can access user information, and access beyond what is required for their role is not permitted.
• Regular security audits: Our systems undergo regular security testing.
• Data backups: Regular encrypted backups are maintained to prevent data loss.

8 Data Retention Period

7e775 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

8.1 Active Accounts

All information is retained while your account is active. During this time you can enjoy the full range of services.

8.2 After Account Closure

Even after an account is closed or deactivated, certain information may be retained for legal, regulatory, and fraud prevention purposes for a period determined by applicable law.

8.3 Data Deletion

Once the retention period ends, personal information is securely deleted or anonymized so that identification is no longer possible.

9 Your Rights

As a 7e775 user, you have the following rights:

9.1 Right to Access

You have the right to know what information we hold about you. You can request this information by contacting our support team.

9.2 Right to Rectification

If any of your information is incorrect, you can request a correction. This can be done through your account settings or by contacting support.

9.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted, although some information may need to be retained due to legal obligations.

9.4 Right to Object to Processing

You may opt out of marketing communications or object to certain types of data processing.

9.5 How to Exercise Your Rights

To exercise any of the above rights, contact us at: [email protected] — we will respond as quickly as possible.

10 Privacy of Minors

7e775 services are for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age is verified at registration, and if we become aware that a minor has registered, that account is immediately closed and the associated information is deleted.

If you believe that a minor has registered on our platform, please notify us at [email protected].

11 Third-Party Links

The 7e775 website may contain links to third-party websites. 7e775 is not responsible for the privacy practices of those external sites. We recommend that you read their privacy policies before visiting any third-party site.

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, PG Soft, and JILI follow their own data processing policies. Your interactions with these providers are subject to their own privacy policies.

12 Policy Changes

7e775 may update this privacy policy from time to time. For any significant changes, we will:

• Display a prominent notice on the website.
• Notify registered users by email.
• Update the "Last updated" date at the top of the page.

If you continue to use the platform after changes have been made, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.

13 Contact

If you have any questions, comments, or requests regarding this privacy policy, please contact us: